Where is your office located?

Rancho Family Practice Associates is located at 7777-B Milliken Ave., Suite 260, in Rancho Cucamonga on the NE corner of Foothill Blvd. and Milliken Ave. in the Rancho Medical Building.

What are your office hours?

Our normal office hours are 8am to 5pm, Monday - Thursday and 8am to 4pm on Friday, with the office closed for lunch between 12pm and 2pm.

What services does RFPA provide?

Rancho Family Practice Associates is a full-service general medical practice serving the entire family. Our procedures are too numerous to list here however, check the services portion of our website to see the long list of procedures that we perform. We are here to serve your medical needs and can either treat or refer treatment on all medical problems or concerns.

Is Dr. McMillian medically certified and what are his credentials?

Dr. McMillian has been a fully licensed and specialty trained physician since 1980. Please refer to the "About the Doctor" section of this website to read a complete description of Dr. McMillian's education, training and experience.

What is Family Practice?

Family Practice can be considered a generalized specialty. Family physicians undergo an additional three years of residency training beyond medical school. This training includes pediatrics (newborn to adolescence), internal medicine, women’s health, sports medicine, surgery, and geriatrics. This broad range of training prepares family physicians to handle a large variety of problems that present to a physician’s office. Those problems beyond the expertise to the family physician are referred on to the appropriate specialist.

What are Physician Assistants?

Physician Assistants are health care professionals who are licensed to practice medicine with physician supervision. A Physician Assistant (PA) is trained with an intensive education using the medical model that is designed to complement physician training. The training is usually 24 months and can result in a certificate, Bachelor’s degree or Master’s degree. After graduation, a PA must pass a national certification board exam before beginning to practice. Like a physician, a Physician Assistant is trained to take a patient history, perform physical exams, diagnose and treat illnesses, order and interpret tests, and perform minor office procedures. In most states, including California, a PA can write prescriptions. PAs focus on preventive medicine, patient education and quality time with their patients. Physician Assistants exercise autonomy in medical decision making within the context of the supervising physician-PA relationship. Most PAs practice in primary care, though some decide to specialize in areas like surgery, orthopedics or pediatrics.

Who are our patients?

Nearly all of our patients come from the Inland Empire metro area and other California communities, but we also have many patients from throughout the US who come specifically for our comprehensive health evaluations.

Some of our patients do not have health insurance. Many are members of large HMOs but choose to come to us when they want a second opinion or a specific health concern addressed. Some simply come because of the high quality of care Dr. McMillian strives to provide.

How long will I wait?

We schedule our appointments realistically, and the average waiting room time is 5-10 minutes. Unless an in-office emergency has arisen, you will not grow old in our waiting room. If you are a parent, please note: Dr. McMillian is a parent, too. If your child is sick and needs us, Dr. McMillian will make every effort to see him or her promptly.

What will my visit be like?

Our history forms are kept as simple as possible. You can fill out your new patient form here online and submit it in utmost confidence or download our form, fill it out and bring it with you to speed the process in-office. Dr. McMillian will also discuss your history in the privacy of our comfortable consultation rooms so you won't have to discuss these details while sitting undressed on a cold exam table.

Our examination rooms are equipped to allow us to handle all sorts of common procedures: lacerations, mole removals, a variety of sprains and fractures, and asthma attacks. We do EKG's, lung testing, body fat evaluations and hearing tests in our office as well.

How will I pay for my care?

All of our patients pay us at the time of service; many then submit their claims to their insurance company for reimbursement. We take cash, checks, Visa, and MasterCard.

We strive to have all aspects of our practice, including our professional fees, reflect our ethical and rational approach to your care. Our charges are based on the time we spend with you and any materials or equipment we use.

Shouldn't I be insured?

Insurance is a personal choice. Not many of us have the money to cover catastrophes or an extensive hospitalization. On the other hand, for the office-based medical care that you are likely to need in your life, working outside HMO constraints allows Dr. McMillian to care for you with a level of attentiveness that you may find invaluable.

Most patients who come to us for their primary care keep their insurance plans or obtain catastrophic insurance to cover specialty care or hospital treatment. Others continue seeing the primary-care doctors provided by their insurer and turn to us for consultation, second opinions or our comprehensive health assessment. All our patients pay us directly for the care we provide.

What if I need specialty or hospital care?

For specialty care, we've selected a network of excellent physicians in the metro area who share our commitment to personal care. If you need hospitalization, we can maintain contact with your hospital team and provide seamless follow-up once you're home.